Forum Discussion
Jan_Steberl
Microsoft
MicrosoftNow in public preview: User-managed call queue and auto attendant greetings
Description
Microsoft Teams now supports scenarios where call queue agents or designated auto attendant users need to adjust their greetings more frequently than a typical IT helpdesk could handle....
Great first step. Additionally, we really need authorized users to be able to change business hours and holidays dates. So they don't bother us to do so. 😉
I know this is upcoming in the Queues app, but i strongly urge you this shouldn't be a premium feature. (we don't use call queues, just the auto attendant)