Forum Discussion
Jan_Steberl
Microsoft
MicrosoftNow in public preview: User-managed call queue and auto attendant greetings
Description
Microsoft Teams now supports scenarios where call queue agents or designated auto attendant users need to adjust their greetings more frequently than a typical IT helpdesk could handle....
As others have said, this is a great and long awaited start. We need our users to be able to change other settings like holiday schedules and to override open and close hours.
- Exactly. This is only half the story, we also need to allow users to self-administer:
- Holiday Schedules
- Opening Hours
