Forum Discussion
Jan_Steberl
Microsoft
Apr 17, 2023Now in public preview: User-managed call queue and auto attendant greetings
Description
Microsoft Teams now supports scenarios where call queue agents or designated auto attendant users need to adjust their greetings more frequently than a typical IT helpdesk could handle....
HansAndrzenCZ
Apr 27, 2023Copper Contributor
Jan_Steberl it is a great start. When can we expect authorized users to be able to modify other features. the most wanted are timeout and overfow actions and target.
as sometimes we have processes that needs to modify target of timeout to different number several times a day. Which is really painful to do by admins only.