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Kaushal-Mehta's avatar
Kaushal-Mehta
Icon for Microsoft rankMicrosoft
Jan 29, 2021

Now in Public Preview channel:  Include Computer Sound on Mac

  Description When sharing a Desktop or Window, users on the Teams Desktop App for Mac can now include their computer’s sound. This allows other meeting participants to hear the audio playing out...
preview
Chellym's avatar
Chellym
Copper Contributor
Jul 06, 2021

Hello there!

I am using MacBook Air 2020, my processor is 1.1 GHz Quad-Core Intel Core i5, and my macOS is Big Sur (11.4). I am trying to share both audio and video during MS teams calls however when I try to install the driver, another notification appears telling me that my macOS version should be 10.13 or higher (my macOS version is 11.4). I have tried to reinstall MS Teams and double checked on my System Preferences but I still get the same problem. I would like to know if there is something else I need to do or modify in order for me to resolve the problem. I have attached a screenshot of the problem that I am encountering.

 

MS Teams: 1.4.00.16263

Last updated: 07/02/2021


Thank you!

  • aacastino's avatar
    aacastino
    Copper Contributor
    Jul 17, 2021

    Chellym I am having the same problem I hope we receive the assistance we need asap

  • Yassin Koleilat's avatar
    Yassin Koleilat
    Brass Contributor
    Jul 06, 2021

    Chellym I'm getting the same error. Running MS Teams: 1.4.00.16263 on an MacBook Pro running Big Sur 11.4

    • morga84's avatar
      morga84
      Copper Contributor
      Jul 07, 2021

      Yassin Koleilat same here! What we have to do MS? 

       

       

      • ysnctr's avatar
        ysnctr
        Copper Contributor
        Jul 09, 2021

        morga84 Same here, tested everything, but no chance, it is not working! MS Teams, do you care about our problems? 

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