Forum Discussion
New Teams Client is crashing when Jabra Evolve 75 Headset is muted by putting the microphone up
We have a strange issue with the new Teams client. When the Mic is put up, the headset is actually muting Teams. However, with the new Teams client, if the headset is put Teams crashes sometimes...
Exactly the same problem here. I’m encountering the identical issue with my HP EliteBook 840 G9, Jabra Link 380, and Jabra Evolve 75 headset. Despite using Windows 11 23H2 with the latest patches and drivers directly from HP, the problem persists.
We’ve have an ongoing ticket with Microsoft Support, and they’ve requested event logs, msinfo32, and procdump logs. Interestingly, we’re not alone—over 20 users in our organization are experiencing this frustrating issue.
If anyone has found a solution or workaround, please share! 🙏