Forum Discussion
New Teams Client is crashing when Jabra Evolve 75 Headset is muted by putting the microphone up
We have a strange issue with the new Teams client. When the Mic is put up, the headset is actually muting Teams. However, with the new Teams client, if the headset is put Teams crashes sometimes...
Maximus69 I choose to reset both USB dongle and Headset in the Jabra Direct software. There is a "reset" button. Since then it seems my Teams (new) is not crashing...
We are facing the same issues with Jabra Evolve2 50.
So far we tried:
- update to the newest firmware ==> did not help.
- "reset" the device via Jabra Direct ==> only helped until the next restart of the teams client.
So far we tried:
- update to the newest firmware ==> did not help.
- "reset" the device via Jabra Direct ==> only helped until the next restart of the teams client.