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sjfwhitepsych's avatar
sjfwhitepsych
Copper Contributor
Mar 28, 2023
Solved

New Client Not Installing

Enabled at the Teams portal and all computers except for my desktop have been offered and installed the new preview client.  I have followed all troubleshooting steps at https://learn.microsoft.com/e...
Installation
  • sjfwhitepsych's avatar
    sjfwhitepsych
    Mar 28, 2023

    AndresGorzelany Not on the desktop.  On all other computers, yes.  I have followed all the recommendations in the article cited short of clean installation after removal of Teams completely (if possible).  Thanks!

     

    EDIT:  Decided to uninstall Teams, deleted the contents of %appdata%/Microsoft/Teams and then reinstalled hoping the toggle would show up.  Checked for updates as well.  Nope.  😞  

     

    Edit:  A few hours later, the toggle appeared and the preview client installed without issue.

sjfwhitepsych's avatar
sjfwhitepsych
Copper Contributor
Mar 28, 2023
The toggle has appeared and the new version installed! Woohoo!
manav9's avatar
manav9
Copper Contributor
Mar 28, 2023
How did you get it to work in your case?
  • sjfwhitepsych's avatar
    sjfwhitepsych
    Copper Contributor
    Mar 28, 2023
    After the official methods didn't work, I uninstalled and reinstalled Teams and after an hour, the toggle appeared and the preview installed without issue.