Forum Discussion
Click to call (tel:) links not working
Recently switched over to the Teams Preview and noticed that the click to call (Teams Voice) functionality doesn't seem to be working.
Selecting "Microsoft Teams (work preview), pops up the following in Teams:
When I click "Call", it simply closes the modal without any action (equivalent of clicking "Cancel"). Prior to the Public Preview, it would make the call.
Any others experiencing this?
Would figure that this is a pretty standard functionality that they would have worked on from the onset.
Perhaps something broke it?
16 Replies
It seems that is not working properly yet. We have contacts stored in E.164 format, when we click on it the new Teams strip the +, and as a result the called number is wrong (+39 39 xxx). Do you know if is there a solution for this?
- There’s still quite a bit being worked on for the new Teams. There’s some general info here: https://adoption.microsoft.com/en-us/new-microsoft-teams/
If it’s a feature you’re using regularly as part of your critical workflow, it’s probably worth switching back.- Any workaround to this issue yet?
Alessio Pagni Not that I'm aware of. Just waiting on their standard updates. Worst case I would guess in the fall when product is formally released.
- Office Integration: No reaction, if you click "Call" Icon in Outlook Contact card. Chat icon in Outlook contact card works, it opens chat window to this contact.
- Same behavior for deep links.
