Forum Discussion
smithje3
Apr 24, 2023Brass Contributor
Camera not working in New Teams Public Preview
Anyone else having camera issues today? My camera worked yesterday and with the update this morning it doesn't work anymore. My camera works in the old versions of Teams, in the web version of Team...
ghutchings
Oct 18, 2023Copper Contributor
I've been having similar camera issues since switching over to new Teams, but not on every PC that I have access to. My suspicion is that the re-write is interfering with USB devices.
One fix that has worked so far: try getting a USB-A to USB-C adapter and connecting your external camera to a USB-C port, if you have one. That solved the issue immediately for two separate devices where external cameras kept dropping out during calls.