Forum Discussion
Camera not working in New Teams Public Preview
Anyone else having camera issues today? My camera worked yesterday and with the update this morning it doesn't work anymore. My camera works in the old versions of Teams, in the web version of Team...
Same here. Since We have 300 Laptops from HP. And since early May 2023 every week we get 2 or 3 users whit camera problems in Teams. We now have about 20 users with these problems.
All have different types op laptops, drivers, teams versions, windows 10 versions.
We now test on Windows 11 and it seems that this is reducing the problems. We still really havent found the cause.
What we have found is that on windows 11 new teams there is a distinct process for the chat function in the system tray. We have killed that and the camera worked.
I have this version and no problems
You have Microsoft Teams version 23159.1802.2163.9887.
You have the latest version. This was last updated on 6/22/2023.
The client version is 49/23060905006
All have different types op laptops, drivers, teams versions, windows 10 versions.
We now test on Windows 11 and it seems that this is reducing the problems. We still really havent found the cause.
What we have found is that on windows 11 new teams there is a distinct process for the chat function in the system tray. We have killed that and the camera worked.
I have this version and no problems
You have Microsoft Teams version 23159.1802.2163.9887.
You have the latest version. This was last updated on 6/22/2023.
The client version is 49/23060905006