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VarunKantheti's avatar
VarunKantheti
Copper Contributor
Apr 18, 2023

Auto Attendant

When calling an AA from a teams client AA transfers are causing teams client status to remain 'on a call' status even after ending the call and had to logout of teams and log back in for the background calls to end on windows PC and creating multiple call legs on mobile devices causing to end multiple calls while calling an AA.

Also creating multiple call id legs in TAC.

1 Reply

  • Hi Varun,

    This shouldn't be the case that Multiple Calls are getting triggered when you are calling Auto Attendant. Can you test if you dial the auto attendant by number if the experience is the same?

    With Regards,
    Satish U

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