Forum Discussion
KyleVB
Aug 17, 2023Copper Contributor
There's a problem loading the video
I have a number of staff getting an error message playing back Stream (on SharePoint) video content in Chrome browser, it works fine in Edge. The error that pops up is There's a problem loading ...
KyleVB
Sep 15, 2023Copper Contributor
Quick update - the problem seems to be related to permissions on the sub-folder, permission was set to Restricted View which doesn't allow for downloading, once I applied the Read permissions that allows downloading, the video played back fine in Chrome browsers. The restricted view permissions settings didn't affect play back in Edge, only Chrome so there must be some downloading required for Chrome versus Edge.