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Surprise viewing stats for Stream (on SharePoint) video
On our homepage we shared a Stream (On SharePoint) embed video. In looking at the document library and the file statistics we were surprised to see very very large numbers. Fantastic, we thought....
JWiersem1925 & prossum123 - The change was made and deployed toward the end of November. It doesn't retrospectively fix past view counts but changes how views are tracked for new views going forward. Instead of relying on if we fetched information about the video from ODSP it increments a view only when the player actually gets the signal that the user played the video for a few seconds.
This puts us back much closer to the way view counts were tracked for Stream (Classic). We do not have plans at this time to change the view counts to only happen when a user watches for X percent or to the end.
Marc Mroz Happy New Year - thanks for checking in Marc and for continuing to consider the issue.
Marc Mroz
Microsoft
MicrosoftRay_Harrison - It looks like we count a view in the current code anytime...
- The manifest for the video is fetched when the player is going to do adaptive streaming
- The video is downloaded for progressive playback
So, the overcounting of views isn't quite as bad as maybe we thought.
#2 means the user is actually playing the video so that's fine to count as a view.
#1 Means the player has loaded the video and could be waiting for the user to hit play. However, in most cases this will only happen if...
- The user has navigated directly to the player page for a video
- The user hovered over an embeded video and it removed the fake play button and loaded the player. In most embed cases we first render a fake play button and depending on the service that integrated the iFrame the user needs to click to load the player (and have the manifest fetched) or hover over it.
So... I don't think this info really helps other than to say I don't think the over counting is quite that bad but it's still inconsistent from what we want. We think that we'll begin coding on a fix for this to only count views for videos when someone actually hits play in Q1 CY2023 and hopefully ready to ship to you some time in Q2 CY2023.
Are there any updates on the analytics issues set for Q2 delivery? We are currently looking for other platforms because of this issue and would like to stay with Stream if possible. Thanks!
BrianLarsen242020FD A fix is in development. We are estimating deployment in January 2024.
- BrianLarsen24,
Is there any update on this fix?
