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Tomrybovski's avatar
Tomrybovski
Copper Contributor
Oct 23, 2023

Stream video loading very slow

Hi, 

We started using Stream and recently realized that most of the videos we uploaded is loading very slow. 

It is almost impossible to watch the video content at once, before loading/buffering. 

It works like we are in 2000:).

Any ideas? Anyone facing same issue?

 

THanks

Tom

 

5 Replies

  • It has become un unbearble programm overnight. Classic Stream functioned very well, I loved it, New Stream is indeed back to the '90s
    No bitrate problems what so ever on any other programm, it is just STREAM!
    • Keith Wilkinson's avatar
      Keith Wilkinson
      Copper Contributor

      We're seeing the same thing here - it had been fine and now the service is really intermittent in terms of reliability.  All our videos are recorded using Snagit and have played fine up until recently.

       

      Have MS changed something on the back end?

  • HillyCargas's avatar
    HillyCargas
    Copper Contributor
    We are having the same issues. We have no problems streaming anything else, and our bandwidth is not an issue. We are only experiencing issues with things stored on Microsoft Stream.
  • We don’t have this problem in general. We monitor playback and buffering diligently and fix issues we see.


    Do your videos happen to have very high bitrates? That class of content has most problems with buffering.

    Feel free to work with your admin or IT team to open a support case to Microsoft. We can look at your specific videos and see why you are seeing this.

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