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Pamelal1963's avatar
Pamelal1963
Copper Contributor
Apr 27, 2023

Stream (New) - Mouse Pointer / Cursor Recording Issue - when recording Entire Screen

When recording the Entire Screen in Stream I have an issue with mouse pointer / cursor 'ghosts' appearing in the video. As I move the mouse / cursor to point to parts of the screen, the previous mous...
Nadine_R_7's avatar
Nadine_R_7
Copper Contributor
May 11, 2023

Hi, I am currently having the same issue, and have tried varying the refresh screen rate but that has not helped either.  Hopefully someone can help with this issue as I need to use the entire screen as well.

Pamelal1963 

Nadine_R_7's avatar
Nadine_R_7
Copper Contributor
May 11, 2023
I have just tried creating the video (entire screen) in old (Classic) stream and there was no 'ghosting'. So then I uploaded the video into the New Stream. Hope that helps.
  • Pamelal1963's avatar
    Pamelal1963
    Copper Contributor
    May 11, 2023

    Nadine_R_7 

     

    Thanks for your comments, unfortunately the issues I'm having aren't any better in classic. Basically where ever I stop and point with the cursor, an image of the cursor stays for a few seconds even though the cursor has been moved. I call it ghosting but not sure if that's the correct term. 😞

    • Nadine_R_7's avatar
      Nadine_R_7
      Copper Contributor
      May 18, 2023

      That's a shame that my method didn't work for you. I haven't found any other possible solutions yet. I'll get back in touch if I do!

      Just a thought have you changed the size and colour of your mouse ? I have my mouse larger and in purple so it is easier to see on the recording.

      Pamelal1963 

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