SharePoint chapters are no longer working

The issue with chapters in SharePoint and OneDrive videos is unfortunately tied to how Microsoft currently handles them: they still work fine for people inside your organization, but they don’t show up for external viewers using an “Anyone with the link” share. This isn’t something you can fix with a setting, as it’s a limitation in the new Stream experience. The only real workarounds right now are to give external users guest access so they sign in and can see chapters, or to share a separate list of timestamps alongside the video if you need to keep it fully anonymous. It’s not perfect, but for the moment those are the only options until Microsoft enables chapter support for external viewers.

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