Forum Discussion
Caption/transcription generation issues?
The option to generate captions/transcriptions for videos stored in SharePoint/OneDrive has been working fine in our tenant for months, but yesterday users started reporting an error message. When at...
thanks, Garrett! Good to know that it's being worked on. One of our users found another bug that is probably unrelated. It seems it's not possible to download the transcript/captions as a .vtt file using Firefox. Either of the links pops a new browser tab but doesn't actually download the file. I submitted a problem report for that as well.
garrettbronner
Microsoft
MicrosoftThanks Chad we are on top of that firefox download bug and have a fix rolling out, but it may be up to a month until this is deployed globally.
this is the first time i have tried transcribe. I have to record a coaching session tomorrow at 8am. If i record the session in teams will i be able to transcribe this when your end is fixed?
ctrehearne If you're recording it in a Teams meeting, captions/transcription will automatically be generated. You only need to "generate" captions for other videos uploaded to OneDrive/SharePoint.
- 8am GMT. Is there a setting I must check to make sure i can transcribe? I have practiced recording and that is fine.
