Forum Discussion
John_Robinson
Apr 04, 2024Copper Contributor
Have You Experienced Inflated Stream Metrics?
Fellow Stream users, have you experienced inflated Stream metrics, across views and viewers, on your videos? Our Internal Communications and IT teams are trying to explain a massive jump (and ...
- Apr 09, 2024Hi John, thank you for your question. We investigated and determined that the cause of the issue is not Stream migration, but the rollout of Stream videos in unfurl and embed scenarios which caused loading of the videos in these cases to be counted as views, which explains the jump in viewership in that period. That was fixed in Oct/Nov last year, and we don't expect further issues. Hope this helps!
AnjaSisaricaWhitehead
Microsoft
Apr 09, 2024Hi John, thank you for your question. We investigated and determined that the cause of the issue is not Stream migration, but the rollout of Stream videos in unfurl and embed scenarios which caused loading of the videos in these cases to be counted as views, which explains the jump in viewership in that period. That was fixed in Oct/Nov last year, and we don't expect further issues. Hope this helps!