Forum Discussion
aka8941
Sep 15, 2023Copper Contributor
Error message - Generating transcript
"We're having trouble generating a transcript and captions right now. Try again in a bit." is the error message our video team sees when generating transcripts. They have to wait around ten minutes a...
Elsa_ElenaV
Dec 18, 2024Copper Contributor
Hello everyone,
I recorded a meeting 7 days ago and have been trying to generate the transcript without success. I keep getting this error message:
"You need a transcript first
We're having trouble generating a transcript and captions right now. Try again in a bit."
I've encountered this issue before, but usually, the transcript is generated when I try again the next day. Unfortunately, this time it hasn't worked. Any help would be appreciated.
Thank you!