Closed captions not displaying

Laura155 - this is a more likely a design fault and has only very recently been identified by some users in our company.  We have a number of users who are hearing impaired who can no long access Closed Captions on past and new recordings stored in modern sharepoint sites if the recordings are set to Read only access. But we don't want to provide Edit access as then users can potentially delete recordings or alter the associated transcripts. I will be raising this issue through my IT department to raise with Microsoft as this has serious implications to our users and our ability to provide an 'inclusive' workplace. (And FYI, we still have this issue if Noise Suppression Default is turned off)