Forum Discussion
Chad_V_Kealey
Oct 21, 2022Iron Contributor
Caption/transcription generation issues?
The option to generate captions/transcriptions for videos stored in SharePoint/OneDrive has been working fine in our tenant for months, but yesterday users started reporting an error message. When at...
Elsa_ElenaV
Dec 18, 2024Copper Contributor
Hello everyone,
Two years later, I am experiencing the same issue as you. I get this error message:
"You need a transcript first
We're having trouble generating a transcript and captions right now. Try again in a bit."
Were you able to figure out how to fix it? The recording in question is from 7 days ago, and I cannot generate the transcript.
Thank you!