Forum Discussion

Gary_Boyd1's avatar
Gary_Boyd1
Copper Contributor
Dec 20, 2022

Camera not supported on this browser or device

When I press "+ new recording" on my iPad pro, Stream opens a new tab but then defaults to a black screen with the error message; "Camera not supported on this browser or device. Please use the lates...
KevinCrossman's avatar
KevinCrossman
MVP
Dec 20, 2022
That feature does require Edge or Chrome desktop (based on the Chromium rendering engine). All browsers on iOS/iPadOS use Safari's rendering engine.

You can always record a video on your iPad and upload it into M365 via that Stream home page.
  • descapa_msft's avatar
    descapa_msft
    Icon for Microsoft rankMicrosoft
    Jan 03, 2023
    Kevin is correct that on iPad it uses the Safari WebKit engine.

    Currently the camera/screen recording is not supported on mobile browsers, on both Android & iOS/iPadOS.

    In the future we foresee that the camera will be in the Stream Mobile app which will allow you to record on your mobile device and upload to OneDrive for Business.

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