Forum Discussion

Gary_Boyd1's avatar
Gary_Boyd1
Copper Contributor
Dec 20, 2022

Camera not supported on this browser or device

When I press "+ new recording" on my iPad pro, Stream opens a new tab but then defaults to a black screen with the error message; "Camera not supported on this browser or device. Please use the latest version of the new Microsoft Edge or Google chrome...". I am already using the latest version of Edge. Does the new version of Stream not work on iPad? 

3 Replies

  • KevinCrossman's avatar
    KevinCrossman
    MVP
    Dec 20, 2022
    That feature does require Edge or Chrome desktop (based on the Chromium rendering engine). All browsers on iOS/iPadOS use Safari's rendering engine.

    You can always record a video on your iPad and upload it into M365 via that Stream home page.
    • descapa_msft's avatar
      descapa_msft
      Iron Contributor
      Jan 03, 2023
      Kevin is correct that on iPad it uses the Safari WebKit engine.

      Currently the camera/screen recording is not supported on mobile browsers, on both Android & iOS/iPadOS.

      In the future we foresee that the camera will be in the Stream Mobile app which will allow you to record on your mobile device and upload to OneDrive for Business.

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