Forum Discussion
User missing from incident owners
Greetings I cannot understand an issue I'm facing. In our small team of SOC-analysts I, as a manager, is unable to add incidents to one of the analysts. His account isn't listed as a possible owner ...
Hi Fredrik,
Azure Portal obtains this information from Microsoft Graph.
https://learn.microsoft.com/en-us/graph/api/user-list?view=graph-rest-1.0&tabs=http
I recommend logging on to Microsoft Graph Explorer to see if the user shows up there. Make sure to override the maximum number of results using the $top parameter.
My hunch is that the user might have non-ascii characters in their name, and that the search option does not account for that. A review of the output should confirm that.
Rutger
Azure Portal obtains this information from Microsoft Graph.
https://learn.microsoft.com/en-us/graph/api/user-list?view=graph-rest-1.0&tabs=http
I recommend logging on to Microsoft Graph Explorer to see if the user shows up there. Make sure to override the maximum number of results using the $top parameter.
My hunch is that the user might have non-ascii characters in their name, and that the search option does not account for that. A review of the output should confirm that.
Rutger
Here’s a link to Graph Explorer: https://developer.microsoft.com/en-us/graph/graph-explorer
Please make sure to log on (top right) and authorize the app.
Please make sure to log on (top right) and authorize the app.