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HA13029's avatar
HA13029
Brass Contributor
Jan 22, 2025

Sentinel Integration with Teams: This bot is disabled

Hello,
I've integrated Sentinel to sent an Adaptive card (automation playbook template) to Teams every time an incident is triggered.
After receiving the event in Teams, if I try to click on "Submit Response" I got the following message in teams 'This bot is disabled. Contact your IT admin for more information.
See attached Screenshot
Any idea ??
Regards,
HA

  • G_Wilson3468's avatar
    G_Wilson3468
    Iron Contributor

    Well initially I would start with verifying in Teams admin that it hasn't been disabled by policy. Specifically I'm suspicious of the "Permission Policies".  This would be a good time to check the permissions on the logic app side. I used Workflows so if you're not using that, just check that app. 

    Hope this helps.

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