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cyber0239's avatar
cyber0239
Copper Contributor
Oct 24, 2024

Integrating Jira with Sentinel via HTTP connector

Hello Community, 

 

I am having issues integrating Jira with Sentinel. I am connecting Sentinel incidents with Jira via the HTTP connector. The Jira V3 connector was not working due to an error regarding the reporter field, which I have no control over. 

 

My question is, why is the HTTP Connector not posting the incident when I manually run the playbook with an incident? It shows the run was successful, but the incident is not posted in the Jira queue. 

 

 

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  • jdom's avatar
    jdom
    Copper Contributor
    Nov 22, 2024

    Hi cyber0239

    The post request could be failing for a number of reasons but without error message it will be difficult for community to assist.

    I recommend reviewing the run history under Overview within the logic app, this will allow you to see any error or response codes from the post request.

     

    Feel free to post any error messages in response to assist community response (Make sure to omit any sensitive data).

    Cheers,
    Josh!

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