Forum Discussion
Unwanted Linked device
Hi
2 devices have access to my Microsoft account, sometimes when I log into my device it welcomes me as the other person vice versa. When we try creating a new alias on the other device it does not allow us (I don't even know what an alias is, all I know is it's in my name on another person's device)
Sometimes I find the other device linked to mine, I keep removing the device however it keeps linking itself.
Please help me because it turns out the other device has access to my cloud documents, regardless of whether I've logged in or not. I have to get this fixed within next 2 weeks otherwise I'm done for.
1 Reply
Here’s how you can fix this issue:
Remove Unwanted Devices: Go to your Microsoft account settings, find Devices, and remove the one that isn’t yours. This should stop it from accessing your account.
Change Your Microsoft Account Password: Updating your password will sign out all devices. This way, only the devices you log in to afterward will have access.
Enable Two-Factor Authentication: Adding this extra step helps ensure that only you can access your account, even if someone else knows the password. You’ll usually find this under Security settings.
Understanding Aliases: An alias is an extra email address connected to your account, not a separate account. If it’s causing confusion, you can remove it in the Your Info settings.
These steps should help you keep your account secure and control which devices have access to it.
