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Dean_Gross's avatar
Dean_Gross
Silver Contributor
May 13, 2019

Missing Search Admin page

I have enabled Microsoft Search in Bing in a demo tenant and the page that should be available to manage the configuration is not showing up. It works fine in another demo tenant.  Has anyone else ru...
Search Admin
Wendy_MSFT's avatar
Wendy_MSFT
Former Employee
May 15, 2019
Great, thanks for the additional info, Dean! On the surface this looks like a known issue that is expected to be be fixed in in tomorrow's update. If you file a bug (send feedback in the upper-right hand corner) and include the tenant ID and name I can verify that that this is the issue and/or escalate further. Cheers, -Wendy
philmaynard_wap's avatar
philmaynard_wap
Iron Contributor
Jul 15, 2019

Hi Wendy_MSFT I think we're experiencing the same issue on our tenant. We're able to access the admin portal through https://www.bingforbusiness.com/admin but not through our main Microsoft Admin portal. I've only just noticed as it's been while since I've looked for the Microsoft search portal since the original configuration during the preview. What's the path for resolving this? Many thanks :-)

    • philmaynard_wap's avatar
      philmaynard_wap
      Iron Contributor
      Jul 16, 2019

      Hi Wendy_MSFT Thanks for the guide but I don't think this is our issue. I'm a global admin on the system, we've got targeted release on for everyone, and we've all got Microsoft E3 licenses. Microsoft Search is just not appearing in the Office 365 Admin portal under settings. As mentioned, I can address the admin portal through the old bing admin link but would like it to be visible for other admins through the main admin portal. Thanks :-)

      • Wendy_MSFT's avatar
        Wendy_MSFT
        Former Employee
        Jul 16, 2019
        Hey Phil,

        Can you reach out to me via MSIBTeam@microsoft.com with some available times that we can sync over a quick Teams meeting to get this resolved? Also, if you could please share your tenant name and ID so I can research your details on the back-end, that would be great!

        Cheers,
        -Wendy

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