Forum Discussion

Dean_Gross's avatar
Dean_Gross
Silver Contributor
May 13, 2019

Missing Search Admin page

I have enabled Microsoft Search in Bing in a demo tenant and the page that should be available to manage the configuration is not showing up. It works fine in another demo tenant.  Has anyone else ru...
Search Admin
Dean_Gross's avatar
Dean_Gross
Silver Contributor
May 15, 2019

Wendy_MSFT 

 

Preview Mode is enabled. 

The BingForBusiness.com\Admin site is working, there is just no way to get to it from O365 Admin

I don't think it has worked in this tenant, i had another demo tenant that worked, but it was expriring so I created a new one a few days ago.

 

 

here are the requested screen shots

Missing link to Search AdminIs is enabled

 

Wendy_MSFT's avatar
Wendy_MSFT
Former Employee
May 15, 2019
Great, thanks for the additional info, Dean! On the surface this looks like a known issue that is expected to be be fixed in in tomorrow's update. If you file a bug (send feedback in the upper-right hand corner) and include the tenant ID and name I can verify that that this is the issue and/or escalate further. Cheers, -Wendy
  • philmaynard_wap's avatar
    philmaynard_wap
    Iron Contributor
    Jul 15, 2019

    Hi Wendy_MSFT I think we're experiencing the same issue on our tenant. We're able to access the admin portal through https://www.bingforbusiness.com/admin but not through our main Microsoft Admin portal. I've only just noticed as it's been while since I've looked for the Microsoft search portal since the original configuration during the preview. What's the path for resolving this? Many thanks :-)

      • philmaynard_wap's avatar
        philmaynard_wap
        Iron Contributor
        Jul 16, 2019

        Hi Wendy_MSFT Thanks for the guide but I don't think this is our issue. I'm a global admin on the system, we've got targeted release on for everyone, and we've all got Microsoft E3 licenses. Microsoft Search is just not appearing in the Office 365 Admin portal under settings. As mentioned, I can address the admin portal through the old bing admin link but would like it to be visible for other admins through the main admin portal. Thanks :-)

  • Wendy_MSFT's avatar
    Wendy_MSFT
    Former Employee
    May 16, 2019
    Hey Dean,

    Did this get resolved for you today or is it still an issue?

    Cheers,
    -Wendy
    • Dean_Gross's avatar
      Dean_Gross
      Silver Contributor
      May 16, 2019
      it was missing earlier, but its there now. Thanks for you help. You can go home early now :)
      • Wendy_MSFT's avatar
        Wendy_MSFT
        Former Employee
        May 16, 2019
        Yaay! I'll let the boss know you gave me permission :-)

Resources