Forum Discussion
yogeshjoshi
Jul 21, 2024Copper Contributor
we couldn't find a camera compatible with window hello face!
I am not able to use Windows Hello Face. I have tried all kinds of troubleshooting, but I am not able to use it. How can I fix it? It is repeatedly giving the error that we could not find a camera compatible with Windows Hello Face! I have also uninstalled the Facial Recognition (Windows Hello Face) optional feature and downloaded it again, but it is still not getting fixed. And my laptop camera is also working properly
- Julian_SharpLearn Expert
Only a subset of cameras support Windows Hello. There does not appear to be a list of compatible devices. I use a Logitech Brio which is compatible.
You need to check with your device's manufacturer.- yogeshjoshiCopper ContributorDear Julian sharp,
Thank you for the information regarding compatible cameras with Windows Hello. I appreciate Julian Sharp's input and suggestion of using the Logitech Brio.
I will definitely look into checking with my device's manufacturer to ensure compatibility.
Thank you once again for your assistance.