Forum Discussion
verargulla
Oct 23, 2022Copper Contributor
Unable to create Learn Sandbox
Please help. I have two email addresses linked to my Microsoft account. Whenever I try to create a new sandbox on Learn, I get an error stating the below:
verargulla
Oct 23, 2022Copper Contributor
Julian_Sharp , thanks so much for replying.
I see the two email addresses on my account:
The outlook.com email is already the primary. I'm tempted to remove gmail.com but would it have an impact on the certifications linked on my profile? I already had issues having the Credly 'Share' button visible on some of my certifications when I linked my MCIDs.
I've also tried using an InPrivate window in Edge to login but the same issue happened.
Julian_Sharp
Oct 23, 2022Learn Expert
verargulla try making the Gmail the primary and then setting the outlook back to primary
Certifications are linked to the account not the email address