Forum Discussion
Request to Consolidate Microsoft Learn Profiles and Access Certifications
Hello Microsoft Support, I have two Microsoft Learn profiles linked to different accounts: email address removed for privacy reasons and email address removed for privacy reasons. I cannot access all my certification achievements or download my certificates. Please help consolidate these profiles so all learning history and certifications are associated with a single account, preferably email address removed for privacy reasons. Thank you.
2 Replies
Learn profiles are self-managed. You can add email address and merge profiles yourself. In fact, Microsoft cannot do this for you.
See Manage your Microsoft Learn profile settings | Microsoft Learn
Microsoft Certification Support can be found at https://aka.ms/credentialssupport
