Forum Discussion

Copper Contributor

Sep 08, 2020

Solved

Persistent Office 365

I had a business version of Office 365 at work but then left and the suite remained on my laptop but was deactivated. Later I installed my own business version of Office 365 on the same laptop. But w...

microsoft 365

Rolf-42
Sep 10, 2020
Hello elyodcook

You did not mention which operating system you are using. If it happens to be Windows 10 you should also look into the users and the respective account settings. Look for references to the old organization and remove them too.
I hope that helps
Cheers
Rolf
#MCT #LearnWithRolf #TheCloud42

HidMov

Iron Contributor

Sep 09, 2020

Hi elyodcook

Not sure if you have tried this already or just used the normal control panel uninstaller, but try the app mentioned in option 2 of this document

https://support.microsoft.com/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8#:~:text=%20Option%201%20-%20Uninstall%20Office%20from%20the,right-click%20your%20Office%20product%2C%20and%20choose...%20More%20

This is sometimes the best way to nuke Office from a machine and all of the old config settings. It might also be worth checking and make sure your copy of Windows 10 doesn't have any of your old work credentials cached

elyodcook

Copper Contributor

Sep 11, 2020

Thanks for the response. I will look at this and see if it works and then report back.