Forum Discussion
MyronJames
Oct 19, 2025Copper Contributor
Office 365 Install
I am unable to find the install information to use on other computers. I am unable to logon to my account as I can't remember what username & password I used. I pay for it every year. I don't have...
NadeeraMadushanka
Oct 23, 2025Occasional Reader
You can contact Microsoft directly and explain the situation. Here’s what you’ll need:
- Proof of payment (e.g., a screenshot or transaction ID from your bank)
- Any possible email addresses you might have used
- Your full name and phone number (if linked to the account)
- Use this link to contact for help : https://support.microsoft.com/home/contact?linkquery=Microsoft%20account:%20sign-in%20helper