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Seema_Kanwa655's avatar
Seema_Kanwa655
Copper Contributor
Jun 27, 2024

Office 365 Authenticator App Installation Prompt for AuthenticationPurpose

Dear Community,

 

We have few Office365 Accounts which are generic & we can't enable MFA for those Users.

But Microsoft has enforced it & even through MFA is Disabled for those accounts it's still prompting on them to install the App.

 

Note: Isn't there a way to have a work around for this?

 

Thanks.

microsoft 365
  • ErnestM1815's avatar
    ErnestM1815
    Copper Contributor
    Jul 11, 2024
    Hello,
    Yes, you can use conditional access to establish those policies for those specific applications, based on the conditions you establish.
  • Dharanidharan_T_K's avatar
    Dharanidharan_T_K
    Copper Contributor
    Jul 07, 2024
    Yes, you can assign MFA Exception licenses or use Conditional Access policies to exclude specific accounts from MFA requirements.

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