Microsoft teams Direct routing Carrier model

Microsoft Teams Direct Routing is a feature that allows organizations to use their existing telephony infrastructure to make and receive calls in Microsoft Teams.

The carrier model of Direct Routing involves using a third-party telecommunications carrier to provide the necessary connectivity between the public switched telephone network (PSTN) and Microsoft Teams. This model is ideal for organizations that want to use their own SIP trunks and have the expertise to manage their own carrier relationships.

In this model, the organization works with a Direct Routing partner who will provide a connection between the organization's SIP trunk and Microsoft Teams. The partner will handle the configuration and management of the connection, as well as provide support for any issues that arise.

To set up Direct Routing with the carrier model, you will need to work with a certified Direct Routing partner and configure your telephony infrastructure to support the necessary connectivity to Microsoft Teams. The partner will help you configure your Session Border Controllers (SBCs) and provide guidance on any required network changes.

Once the setup is complete, users in your organization can make and receive calls in Microsoft Teams using your existing telephony infrastructure. This can help streamline communication and improve productivity by enabling users to easily switch between messaging, video conferencing, and phone calls all in one platform.