Forum Discussion
Lost my courses and level progress on my learn profile
Does anyone know how I can contact Microsoft about my learn account? I tried to log on using my work laptop and my profile has been reset back to 0. I've lost all of my achievements and learn...
Hello Derek, I have the same issue. Lost/Deleted Microsoft Learn Profile
I don't know why, but today, when I logged into the Microsoft Learn site, it asked me to create a new Learn Profile for my personal account that I was logged in with, which already had a Learn Profile created that I used on a daily basis.
I do not want to create a new profile because I have a lot of all the achievements, training, XP and Applied Skills credentials that I have earned. Any assistance will be greatly appreciated. Thanks: Mike
I don't know why, but today, when I logged into the Microsoft Learn site, it asked me to create a new Learn Profile for my personal account that I was logged in with, which already had a Learn Profile created that I used on a daily basis.
I do not want to create a new profile because I have a lot of all the achievements, training, XP and Applied Skills credentials that I have earned. Any assistance will be greatly appreciated. Thanks: Mike
If you had one, did you recently delete your Microsoft 365 Developer Program profile?
No sir, I did not delete any of my profiles. I have never had a need to delete any of my profiles as I work quite hard to build them up. No sir, I did not delete any profiles. I really need to get these achievements back as they are part of my resume. Thank you.
- This is painful as I reference my achievements (Trophies, badges... etc) as part of my skills. I think when I last looked, I had approx 38 badges and approx 8 trophies. Do we have a status on this yet. Thank you in advance.
Derek_PetersonMicrosoft
mckinnm2000 did you submit a GDPR request to any Microsoft property? Do you recall your Learn username so that I can take a look at what might have happened?