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Zilvinas_Gadevicius's avatar
Zilvinas_Gadevicius
Copper Contributor
Sep 16, 2021

Lab access suspended

Hello, I was learning on Microsoft Learn platform, 2 days ago everything was fine, today I can't connect to sandbox and finish my exercises. For some reason access to Lab (sandbox) suspended because ...
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Joan2035's avatar
Joan2035
Copper Contributor
Oct 24, 2021

Zilvinas_Gadevicius markjulmar 

 

I have exactly the same problem.

I had acces suspended few days ago. After I cliked the appeal button several times, I have recovered the acces last friday. But today, I'm suspended again.

 

It's very annoying.

 

 

markjulmar's avatar
markjulmar
Icon for Microsoft rankMicrosoft
Oct 26, 2021

Joan2035 HelenLangston8518 Can you both private message me and send me the Microsoft account you're using to sign into Microsoft Learn? I want to pass that info along to the fraud/risk team to see what in your steps is inadvertently triggering the response.

 

Thanks!

mark

  • Daria_Borovtseva's avatar
    Daria_Borovtseva
    Copper Contributor
    Oct 31, 2021
    Hi markjulmar,
    I am facing the same problem since October 27, and my appeal is still not processed. I guess the problem might be that I used different devices to access the lab but I logged out each time. Could you please help me to get the access again.

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