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Zilvinas_Gadevicius's avatar
Zilvinas_Gadevicius
Copper Contributor
Sep 16, 2021

Lab access suspended

Hello, I was learning on Microsoft Learn platform, 2 days ago everything was fine, today I can't connect to sandbox and finish my exercises. For some reason access to Lab (sandbox) suspended because ...
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Joan2035's avatar
Joan2035
Copper Contributor
Oct 24, 2021

Zilvinas_Gadevicius markjulmar 

 

I have exactly the same problem.

I had acces suspended few days ago. After I cliked the appeal button several times, I have recovered the acces last friday. But today, I'm suspended again.

 

It's very annoying.

 

 

  • markjulmar's avatar
    markjulmar
    Icon for Microsoft rankMicrosoft
    Oct 26, 2021

    Joan2035 HelenLangston8518 Can you both private message me and send me the Microsoft account you're using to sign into Microsoft Learn? I want to pass that info along to the fraud/risk team to see what in your steps is inadvertently triggering the response.

     

    Thanks!

    mark

    • Daria_Borovtseva's avatar
      Daria_Borovtseva
      Copper Contributor
      Oct 31, 2021
      Hi markjulmar,
      I am facing the same problem since October 27, and my appeal is still not processed. I guess the problem might be that I used different devices to access the lab but I logged out each time. Could you please help me to get the access again.

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