Forum Discussion
Zilvinas_Gadevicius
Sep 16, 2021Copper Contributor
Lab access suspended
Hello, I was learning on Microsoft Learn platform, 2 days ago everything was fine, today I can't connect to sandbox and finish my exercises. For some reason access to Lab (sandbox) suspended because ...
Julian_Sharp
Sep 19, 2021Learn Expert
The best option is to click the Appeal button on the lab launch box
There is more information on the Sandboxes at https://docs.microsoft.com/en-us/learn/support/faq?pivots=sandbox and https://docs.microsoft.com/en-us/learn/support/troubleshooting
There is more information on the Sandboxes at https://docs.microsoft.com/en-us/learn/support/faq?pivots=sandbox and https://docs.microsoft.com/en-us/learn/support/troubleshooting
- Zilvinas_GadeviciusSep 21, 2021Copper ContributorI tried that. I still get same message.
"Your account or connection was flagged for unusual activity. Because of this we've suspended your access to the Learn lab on demand. If you think we've made an error, you can submit an appeal to regain access."
Where should I submit an appeal if no one from support knows what to do...- Julian_SharpSep 21, 2021Learn ExpertOn the screenshot you uploaded there is an appeal button directly under the message you quoted.
You should also expand More details and see what that says- Zilvinas_GadeviciusSep 22, 2021Copper ContributorJust as I said before I tried that, I press Appeal, verify my account and get to the very same tab where I can Appeal again, then I would have to verify my account and after a few seconds I will get reloaded to the same tab where I can Appeal again and this is a never ending cycle...