Forum Discussion
Kaartal
Dec 11, 2023Copper Contributor
How to use Microsoft 365 in ecommerce business?
Microsoft 365 is the powerhouse behind my thriving marketplace business. With its suite of versatile tools like Excel, Teams, and Outlook, managing operations, collaborating with my team, and communi...
LeonPavesic
Dec 11, 2023Silver Contributor
Hi Kaartal,
Microsoft 365 has some fantastic tools that can really boost an ecommerce business. Excel, Teams, and Outlook are good for managing operations and keeping the team on the same page.
If you're looking for something tailor-made for ecommerce, Microsoft Dynamics 365 Commerce is the go-to. It gives customers personalized and seamless buying experiences.
It also brings together back-office, in-store, e-commerce, and call center options to make everything smooth and engaging.
Plus, it's got this great feature where you can see everything about a customer across different channels.
Commerce | Microsoft Dynamics 365
E-commerce site overview - Commerce | Dynamics 365 | Microsoft Learn
New and planned features for Dynamics 365 Commerce, 2023 release wave 1 | Microsoft Learn
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Kindest regards,
Leon Pavesic
(LinkedIn)