Forum Discussion
Entra External ID - password reset flow
Hello, We have started to implement Entra External ID and have reached a dead-end when it comes to password reset initiated by an external admin. The process we are trying to support: The u...
You cannot simply create the External ID account and email a one-click “reset-password and return to our site” link that fully handles the reset and sign-in without any interaction. Instead, use Entra External ID’s Native Authentication API (Email-with-password / Email OTP flow) to drive the self-service password reset from your site (server-side calls + your UI). That lets you:
Send the OTP to the user’s email,
Collect the OTP and new password on your site,
Finalize the password change via Entra’s API,
Receive tokens (or sign the user in) and redirect them back fully logged in.
Use the following Microsoft doc for more clarification : Native authentication API reference documentation - Microsoft identity platform | Microsoft Learn