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frangoncab's avatar
frangoncab
Brass Contributor
Mar 14, 2021
Solved

DA-100 Labs not working

I cannot begin the Lab08A https://docs.microsoft.com/en-us/learn/modules/visuals-power-bi/8-lab getting the error "Hmm, something went wrong, Retry launching lab"   I´ve tryed to do the lab in spa...
  • allisonkraker's avatar
    allisonkraker
    Mar 23, 2021
    We are getting reports that the labs are working again. Go ahead and keep trying and it should resolve soon. For this challenge, you do need to complete within the virtual environment. There are still 7 days left in the challenge and we are actively monitoring this lab issue to make sure it's working for users.
markjulmar's avatar
markjulmar
Icon for Microsoft rankMicrosoft
Sep 24, 2021

Hnokhart It's working here. What error are you getting? Perhaps try clearing your cookies, or an incognito browser and see if that helps?

Hnokhart's avatar
Hnokhart
Copper Contributor
Sep 26, 2021
markjulmar Thank you for response
First....Hmm
Second: Lab access suspended
Third: Your account or connection was flagged for unusual activity. Because of this we've suspended your access to the Learn lab on demand. If you think we've made an error, you can submit an appeal to regain access.

Tried incognito browser, deleted log in Chrome browser. Still not working. ???
  • markjulmar's avatar
    markjulmar
    Icon for Microsoft rankMicrosoft
    Sep 27, 2021

    Hnokhart send me a private message with your email and I'll check on the appeal.

    • AP_S-82's avatar
      AP_S-82
      Copper Contributor
      Nov 17, 2021

      I have the same problem. 
      Launching any lab so far in microsoft learn results in 

      1. Hmm something went wrong

      2. Retry Launching

      3. Account suspended -> appeal 

      I've been trying for 3 weeks to access different labs, with chrome or edge, reloading, emptying cache, logged in with work account or personal account. 

      Were you able to help Hnokhart ? Can you help me? markjulmar 

      • markjulmar's avatar
        markjulmar
        Icon for Microsoft rankMicrosoft
        Nov 17, 2021

        AP_S-82 and everyone else in this thread --

         

        Something to keep in mind ..

         

        If MS Learn ever responds with "Something went wrong", it means there's a capacity or connectivity issue with the partner that hosts that lab (it's not hosted by Microsoft). In this case, continually trying to launch it will cause the automated system to think you are trying to repeatedly activate the same lab (which commonly happens in fraud cases) and you will be banned.

         

        This specific message indicates the system cannot recover and you should move onto the next unit and continue your learning. This will not affect your completion of the content as these external labs are not tracked by our system.

         

        For now, please do not repeatedly try to activate the same lab - we haven't found a good way to differentiate this case from true fraud as it spans several different disconnected systems.  Go ahead and move onto the next unit and finish the content in the module (ignore all labs in that module as they all use the same specific lab environment which will not launch).

         

        Hopefully this will help future users. Thank you!

         

        Mark Smith

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