Forum Discussion
wauwter
Sep 05, 2025Copper Contributor
Certificate not showing up in Microsoft Learn account after passing exam
Hello all, Very sorry if I have posted this to the wrong place, but I cannot figure out how to get help to get my certification into my Microsoft Learn account. I have passed my exam, received an ...
Julian_Sharp
Sep 10, 2025Learn Expert
Certifications are not the same as exams. Some certifications require more than one exam or require that you hold other active certifications. Which exam did you pass?
- wauwterSep 11, 2025Copper Contributor
Hello Julian,
Thanks for your reply!
I understand the difference, but this should have 1 exam and 1 certifications since I have the prerequisite certications AZ104 and AZ204. I did receive the confirmation email that I passed my exam, but the certificate still doesn't show up in my Learn account unfortunately.
I got some help via another line, and it turned out the certificate did show up after transferring it to alternarive Learn account. All seems well in the end. It seems to have been a bug in the system.
Thanks for your help, and have a great day!