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Siddhartha155's avatar
Siddhartha155
Copper Contributor
Oct 10, 2023

Cant Activate Windows 11 after Motherboard replacement

My Lenovo Legion5 had some issues due to which the motherboard was replaced by company, they mapped the serial key and everything to the new motherboard. However, when i clean installed my windows after the replacement the window did not activate by itself even after manually extracting the key and inserting it in the activation windows. I registered my ticket at Microsoft for help but there has been no response from them either. What should be done?

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  • JosvanderVaart's avatar
    JosvanderVaart
    Iron Contributor
    Oct 11, 2023
    When you buy a new Windows laptop, it usually comes with a Windows license. This is tied to the hardware (OEM). Because a new motherboard is installed, this OEM license is gone and so you will need a completely new license.
  • NDAB_ZEKWAYO's avatar
    NDAB_ZEKWAYO
    Copper Contributor
    Oct 16, 2023
    What normally happens is, there are many options to get Microsoft Windows and Office products, some of the methods used are valid for a period of time and are usable multiple time on different devices, I would really love to open more with information but would prefer that you add my contact number on your WhatsApp and we can even get you a cost effective solution to use.

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