Forum Discussion
ishak2931
Oct 26, 2025Copper Contributor
authetification app
I changed my phone and I no longer have access to my authentication application so I can no longer connect to my email... I just have another email to receive a code in case I forget my password but ...
mo-hamdy
Oct 29, 2025Copper Contributor
if you have backup enabled on the Authenticator, just install it on the new phone and retrieve backup.
unfortunately it will work only if both old and new phones are the same Android or IOS