Forum Discussion
MS 365 Defender - What permissions are needed to move and delete emails in Explorer?
Hi Layne123 ,
I think both resources might need some refreshing. Have you tried to create a custom role? Under System, choose Permissions > Create a custom role > Create a custom role > Add your role name and description > In Choose permissions choose Security operations > Select custom permissions and then make sure you choose Email & collaboration advanced actions (manage).
Make sure you also allow Read-only to Alerts and any other permissions you might need.
Email & collaboration advanced actions permissions should be enough to soft and hard delete messages.
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Under System > Permissions, it takes me to the page in my screenshot.
Which item do I choose to create the role?
- Defender XDR
- Entra ID
- Email & Collab
- Cloud Apps
I tried to create it in Defender XDR yet at the end it gives me the option to Activate Workloads > Activate unified role-based access control:
I'm not sure what Enforcing Exchange Online permissions will impact the Email & Collab capabilities that were previously configured in the Exchange admin center or Enabling this setting will also enforce these permissions on the Microsoft Defender for Identity portal. will affect my tenant.
Thanks for any further assisantance!
Layne123 hello,
The following documentation includes all information you need to know about the Unified RBAC model in Defender XDR: Microsoft Defender XDR Unified role-based access control (RBAC) - Microsoft Defender XDR | Microsoft Learn.
Long story short, by allowing access to Exchange Online Permissions and MDI as in the screenshot you provided you allow taking actions like the one you requested in the first place.
You should go ahead, and follow my first message to cover your requirement about Remediate malicious email delivered.
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- Hi
Its the Microsoft jargon that's making it impossible for me to figure out how to enable this.
I followed your settings and my coworker still can't move emails from the defender page. I read all the info and can't figure out how to resolve. I guess I'll suffer through a 6 month back and forth Microsoft Support ticket. Thanks.
