Forum Discussion
sarahg7
Sep 16, 2026Tin Contributor
Microsoft Office Add In Error
Hello! ERROR MESSAGE: ADD-IN ERROR: YOU DON'T HAVE PERMISSION TO USE THIS ADD-IN. CONTACT YOUR SYSTEM ADMINISTRATOR TO REQUEST ACCESS. I tried troubleshooting for over an hour today with Microsoft...
ArturZZ
Sep 21, 2026Copper Contributor
I’m experiencing exactly the same issue in Excel with both Claude and ChatGPT. When I’m signed in to my Microsoft account, I can’t add or use either add-in. However, as soon as I sign out, both the Claude and ChatGPT sidebars work normally. This suggests that the issue may be related to Microsoft account authorization or permissions rather than to the add-ins themselves.