Forum Discussion
virtual-tech
May 08, 2023Brass Contributor
email quarantine and reason "high confidence phish"
Hi I started testing a phishing email campaign from an external vendor KnowBe4. The emails keep going to quarantine reason "high confidence phish" What is the best way to fix this? I tried...
virtual-tech
May 08, 2023Brass Contributor
I figured out the problem on the vendor website. I needed to add their IP and sender address to the Phishing Sumulation page.
Email & Collaboration section, navigate to Policies & Rules > Threat policies > Advanced delivery.On the Advanced delivery page, select the Phishing Simulation
Email & Collaboration section, navigate to Policies & Rules > Threat policies > Advanced delivery.On the Advanced delivery page, select the Phishing Simulation
May 09, 2023
sorry, didn't notice that you're testing the simulation campaign phishing, then yes that where you can whitelist the vendor address.