Forum Discussion
email quarantine and reason "high confidence phish"
Hi I started testing a phishing email campaign from an external vendor KnowBe4. The emails keep going to quarantine reason "high confidence phish" What is the best way to fix this? I tried...
virtual-tech hi , from the Anti-Spam inbound policy you need to whitelist of the email or domain of the sender, check below
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- I figured out the problem on the vendor website. I needed to add their IP and sender address to the Phishing Sumulation page.
Email & Collaboration section, navigate to Policies & Rules > Threat policies > Advanced delivery.On the Advanced delivery page, select the Phishing Simulation- sorry, didn't notice that you're testing the simulation campaign phishing, then yes that where you can whitelist the vendor address.
